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    1. Overall, how satisfied are you with our product / service? Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedN/A

    2. Would you recommend our product / service to others? DefinitelyProbablyNot SureProbably NotDefinitely Not

    3. How long have you used our product / service? Less than a month1-6 months1-3 yearsOver 3 YearsNever used

    4. How often do you use our product / service? Once a week2 to 3 times a monthOnce a monthLess than once a month

    5. What aspect of the product / service were you most satisfied by? QualityPricePurchase ExperienceUsage ExperienceCustomer Service

    6. Overall, the product / service met my expectations? Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeDon't Know

    7. What do you like about the product / service?

    8. Thinking of similar products / services offered by others, how would you compare the product / service offered by us? Much BetterSomewhat BetterAbout the SameSomewhat WorseMuch WorseDon't Know


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